Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge lump sum shipping costs of 3,90 € per order.

From a order value of 49,00 € onwards, we deliver shipments free of cost.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
depending at the amount of goods, each EU-Palette 60 €

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

till 14 kg each parcel:

Österreich 14,90 €
Schweiz 18,90 €
Belgien 14,90 €
Bulgarien 18,90 €
Dänemark 14,90 €
Estland 18,90 €
Finnland 18,90 €
Frankreich 14,90 €
Griechenland 18,90 €
Irland 18,90 €
Italien 17,90 €
Kroatien 18,90 €
Lettland 18,90 €
Litauen 18,90 €
Luxemburg 14,90 €
Malta 18,90 €
Niederlande 14,90 €
Polen 14,90 €
Portugal 18,90 €
Rumänien 18,90 €
Schweden 17,90 €
Slowakei 17,90 €
Slowenien 17,90 €
Spanien 17,90 €
Tschechien 16,90 €
Ungarn 17,90 €
Zypern 18,90 €

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
on request

Bulky goods are marked as such in the item description.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 2-3 days, in case of foreign deliveries, within 5-7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Payment in cash at the time of collection
  • Prepayment via bank transfer
  • Payment via PayPal
  • Payment by invoice
  • Payment via Sofortüberweisung [immediate transfer]
  • Payment via credit card (via Secupay)
  • Payment via direct debit (via Secupay)

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via bank transfer
  • Payment via Sofortüberweisung [immediate transfer]

Further details on payment

We reserve the right to make the delivery only against prepayment via bank transfer in isolated cases. With prepayment, we will grant you 3 % early payment discount on product value of the order. Please notice that payment by purchase on account and direct debit will not be available for orders to a different adress than the billing-adress. The invoice amount is to be settled at the time of payment on invoice within 7 days.

In case of questions, please contact us.

The estimated shipping costs can only be used if the basket is not empty.